Traditional Chat vs Glia Chat

You may think that all chat solutions are the same, but that couldn't be further from the truth. In this case study, we detail the amazing performance jump a global insurance provider experienced by switching from a legacy chat provider to Glia.

In this case study, we'll discuss how Glia Chat provided a better experience for not only the insurer's customers but also their employees. We'll also show how adding live visual context to sales and support chats created a more personalized and efficient engagement between company and customer.

Specifically, you'll see how the global insurer:

  • Realized a 150% increase in chat-to-bind conversion rate through Glia Chat
  • Realized a 300% increase in chat-to-bind conversion when leveraging CoBrowsing with Glia Chat
Download the case study today or request a live demo to see how Glia can help your company acquire new customers.

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