Chatbots: From Hypothetical to Reality
There is no shortage of hype around artificial intelligence (AI), Machine Learning (ML) and Chatbots. In this white paper, you will learnabout the current state of conversational bots and discover a practical way for your company to leverage and grow into the new technology responsibly, without sacrificing the customer experience. This paper will also introduce the AI-Kaizen methodology for proper conversational AI rollout.
In addition, in this white paper you will learn:
- Different building blocks of AI
- Multi-phase framework for rolling out conversational AI
- How to incorporate Machine Learning
- Leveraging AI to empower your human agents
If your organization is thinking about chatbots, this paper is a must-have