Guided Small Business Lending in Times of Need

The unfortunate and unforeseeable events of early 2020 changed the small businesses landscape for the foreseeable future. This white paper explores the lasting impact this has had on in-person lending and servicing (whether line of credit, PPP, Construction and Industrial (C&I) or other credit products) and what can be done to keep relationship banking alive in an online, post-COVID era.

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