New Tools To Power Up Your Contact Center

Wish you could uncover insights about customer trends, performance, and quality requirements within seconds?


Now you can, with Glia for Quality.

This Glia use case is anchored by an exciting new feature, Quality AnalystGPT, which enables managers and leaders to simply ask a question and uncover insights across all interactions.

Join our Q4 Product Update Webinar to learn how you can leverage Glia for Quality & Quality AnalystGPT to:

      • Easily track changing customer needs
      • Review interactions for quality and performance
      • Efficiently scale your contact center
We'll also reveal how you can use four new Cortex AI updates to enhance interactions, empower reps, and unlock game-changing insights:

      • For Customers: Cortex Intercept
      • For Reps: Cortex Heads Up and Employee Assist GVA
      • For Managers: Content Assist
Last but hardly least, we’ll recap our successful Interact 2024 conference by highlighting customer success stories and key takeaways.

Register now!

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