Discover how Mid-Atlantic Federal Credit Union partnered with Glia and Q2 to transform their contact center and drive powerful results in digital member engagement.


Watch this exclusive webinar spotlighting Mid-Atlantic FCU’s incredible journey from just 0.5% of member interactions happening over chat to 27% and climbing—all in under two years.


Sergio Gagliardi, Chief Operating Officer at MAFCU, shares firsthand how their team achieved:

      • 54x growth in digital engagement
      • A 94% reduction in Average Wait Time (AWT) with AI-powered chat
      • Faster leadership buy-in and seamless deployment through Q2's Innovation Studio
      • A roadmap to launching AI-enhanced phone systems and virtual branches

Watch the Webinar Now!

Please enter your info below: