Growth and Gratitude

Exceeds $1B Valuation as Total Funding Surpasses $150 Million

We are pleased to announce another milestone for Glia and Digital Customer Service (DCS): we've received additional funding from existing and new strategic investors, bringing Glia's total funding raised to $152M and its valuation to over $1B. The continued investor confidence will fuel accelerated innovation as Glia continues to reinvent customer service for a digital world. 

Investing in Growth

The additional capital will be heavily allocated toward research and development, adding fuel to our longstanding commitment to ongoing innovation in Digital Customer Service (DCS). Further, the increased capital will aid in the acceleration of our geographic footprint as we continue to deliver the benefits of DCS to financial institutions globally. 

“The future of customer service is digital, and those that have yet to take steps to modernize their support and engagement strategies are already behind,” said Dan Michaeli, cofounder and CEO at Glia. “We’re thrilled by our investors’ confidence reflected in the round’s valuation, recognizing that we’ve only scratched the surface of what Glia can accomplish. Our rapid growth and successful relationships with financial services companies of all types demonstrates the urgent need for Digital Customer Service. As we build upon a decade of innovation, this capital will further extend our reach and help even more businesses across the globe reimagine how they connect with customers digitally.”

Grounded in Gratitude

We pride ourselves in setting the standard for Digital Customer Service across the globe. However, we wouldn't have achieved our many milestones without our complete ecosystem: customers, partners, and the Glianeers who have built us to what and where we are today. Thank you for helping us to create the Digital Customer Service category, and for trusting us to meet the needs of customers and members across the globe.